**Privacy Notice**

**Michaels Landscapes** is committed to protecting your personal information and respecting your privacy.

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**1. Who We Are**

Michaels Landscapes is a landscape maintenance business operating in Wiltshire, Somerset, and Hampshire. This Privacy Notice outlines how we collect, use, and protect your personal data.

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**2. What Information We Collect**

We may collect and store the following personal information when you engage with our services:

* Full name
* Address and postcode
* Email address
* Phone number
* Payment details (only as necessary for invoicing purposes)
* Social media contact if engaging through those platforms

We only collect data necessary to carry out our services and communicate effectively with you.

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**3. How We Use Your Information**

We use your information to:

* Provide and manage our landscape services
* Communicate regarding quotes, bookings, and service updates
* Issue invoices and manage payments
* Send promotional offers (only with your consent)
* Comply with legal obligations (e.g., record-keeping, tax reporting)

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**4. Legal Basis for Processing**

We collect and process your personal data under the following lawful bases:

* **Contractual necessity** – to provide the service you've requested
* **Legal obligation** – to comply with financial and regulatory laws
* **Legitimate interest** – to improve and deliver our services
* **Consent** – for optional marketing or promotional emails (you can opt out at any time)

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**5. Data Storage & Security**

We store your data securely, using password-protected systems and secure third-party invoicing platforms where applicable. We do not sell or share your information with third parties unless required by law.

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**6. Your Rights**

Under UK GDPR, you have the right to:

* Access the personal data we hold about you
* Request corrections to your data
* Request deletion of your data (subject to legal retention periods)
* Withdraw consent for marketing communications
* Lodge a complaint with the **Information Commissioner’s Office (ICO)**

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**7. Contact Us**

For questions or to request access to your data, contact:

📧 ryan.michaels@michaelslandscapes.uk
📞 07305 009939

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**Michaels Landscapes**
Last updated: 30 June 2025